Privacy policy

Welcome to ZenAyurveda ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenayurveda.shop and make purchases from us. Please read this policy carefully.

1. Information We Collect

Personal Information

When you place an order or create an account, we may collect:

•       Full name

•       Email address

•       Phone number

•       Shipping and billing address

•       Payment information (processed securely via payment gateways; we do not store card details)

•       Order history and preferences

Automatically Collected Information

When you browse our website, we automatically collect:

•       IP address and browser type

•       Device information and operating system

•       Pages visited, time spent, and referring URLs

•       Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

•       Process and fulfill your orders

•       Send order confirmations, shipping updates, and invoices

•       Respond to your queries and provide customer support

•       Improve our website, products, and services

•       Send promotional emails and offers (you can opt out at any time)

•       Prevent fraud and ensure website security

•       Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

•       Logistics and courier partners to deliver your orders

•       Payment gateway providers to process transactions securely

•       Analytics providers (e.g., Google Analytics) to understand website traffic

•       Legal authorities if required by law or court order

4. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and analyze traffic. You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

•       Access the personal information we hold about you

•       Request correction of inaccurate data

•       Request deletion of your personal data (subject to legal requirements)

•       Opt out of marketing communications at any time

•       Withdraw consent for data processing where applicable

To exercise these rights, please contact us at support@zenayurveda.shop

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children's Privacy

Our website and products are intended for adults (18 years and above). We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.